Your Privacy

Privacy Policy

Your data protection matters to us

1. Data Privacy

This privacy policy informs you about the processing of personal data in connection with our websites and online presences. We are committed to protecting your privacy and ensuring you have a positive experience on our website.

2. Responsible Data Controller

FastKit Cloud

An d. Klasgaß 4

56218 Mülheim-Kärlich, Germany

You can find more information in our Imprint.

3. Data Protection Officer

You can reach out directly to our data protection officer using one of these methods:

Phone

+49 2631 9028 500 (Only available in German)

Post

An d. Klasgaß 4, 56218 Mülheim-Kärlich

4. How We Process Your Data

Unless otherwise specified, your data will remain within the EU and will not be passed on to third parties.

Customer Account

What data is processed?

When creating a customer account, we process the name, contact details, and payment information that you provide to us.

Legal basis

We process your data to create and manage your customer account (Art. 6 para. 1 lit. b GDPR).

Data retention

After account deactivation: Without product usage: 3 years | With invoicing: 14 years | Unverified accounts: 14 days

5. Your Rights Under GDPR

Right of Access

You can request information about whether and which personal data we process about you.

Right to Rectification

You can request correction or completion of incorrect data.

Right to Erasure

You can request deletion of your data if it is no longer required.

Right to Data Portability

You can receive your data in a structured format.

6. Making Complaints

If you believe that we are violating data protection laws, you have the right to make a complaint to the responsible data supervisory authority. However, we encourage you to contact our data protection officer first so we can resolve any issues quickly.